At Timelessman, we stand behind the quality of our T-Shirts, Blazers, and Denims. We understand that a perfect fit and complete satisfaction are essential when investing in your wardrobe. If you are not entirely satisfied with your purchase, we are here to facilitate a professional and straightforward return process.
1. Return Window
We offer a 30-day return policy. You have 30 calendar days from the date you received your item to request a return. Requests made after this 30-day window will unfortunately not be eligible for a refund or exchange.
2. Eligibility Criteria
To ensure a successful return, items must meet the following professional standards:
- The item must be in the same condition that you received it: unworn, unwashed, and unused.
- The item must have all original tags securely attached.
- The item must be in its original packaging.
- A receipt or proof of purchase (order confirmation email) is required.
3. Return Fees
Timelessman is committed to a customer-first approach. Therefore, we charge no restocking fees and no return processing fees. We believe you should be able to shop for your style with absolute confidence.
4. Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund based on the condition of the goods.
Processing Time: If approved, your refund will be processed immediately. The funds will be credited back to your original method of payment within 7 business days. Please note that your bank or credit card company may take additional time to post the transaction to your account.
| Action |
Policy Detail |
| Return Window |
30 Days from delivery |
| Restocking Fee |
$0.00 (No Fee) |
| Refund Timeline |
7 Business Days |
| Return Shipping |
Customer Responsibility |
5. Damaged or Defective Items
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, contact us immediately at support@timelessman.shop so that we can evaluate the issue and make it right. For defective items, Timelessman will cover all costs associated with the return or replacement.
6. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. This ensures the desired size or color of our Blazers or Denims does not sell out while your return is in transit.
7. Non-Returnable Items
Certain types of items cannot be returned, such as custom products (special orders or personalized items) or gift cards. If you have questions about a specific item, please reach out to our support team before initiating a return.
8. Contact Information
To start a return, or if you have any questions regarding our refund process, please reach out to us using the details below:
Store Name: Timelessman
Email: support@timelessman.shop
Address: 5098 Willow Estates, San Jose, CA 95135, United States
Support Hours: Monday – Saturday | 8:00 AM – 7:00 PM (EST)
Last Updated: May 2026. This policy is governed by the laws of the United States and the State of California.